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How do I know if your service is right for me? Can I speak to you on the phone before making an appointment? |
| I am happy to carry out a FREE, confidential assessment with you, over the phone. | |
| How quickly can I see you? | |
| I realise that time is of essence so I will my best to make an appointment to fit you into my diary, quickly. | |
| How many counselling or coaching sessions will I need? | |
| Following your initial assessment session, I should be able to let you know how many sessions you might need. | |
| How much does it cost to see you? | |
| Call me and I will discuss your specific requirements and will let you know how much your sessions will cost. | |
| I feel really nervous. Can you help me deal with this anxiety? | |
| Anxiety is an initial problem with many of my clients. However, I will listen attentively to you so I gain a greater appreciation of your personal problems, whatever they may be. | |
| Will my visit and conversation be completely confidential? | |
| Because of the sensitive nature of the work, I always maintain a policy of strict confidentiality. | |
| Can I email you instead of seeing you face-to-face as this is easier for me? | |
| Some people do find it easier to write down their problems and you can certainly do this. | |
| If I come to see you by myself, could my spouse or partner join me in later sessions? | |
| That is absolutely fine and I would be happy to arrange to see you both. | |
| Can I refer myself to you or do I have to get a doctor's referral? | |
| You can see me directly without a doctor's referral. | |
| I am a student and I am not sure if I can afford your fees. Do you offer any concessions? | |
| Please feel free to discuss a special payment arrangement with me. | |
| I live abroad and wondered if I could speak to you on the phone? | |
| Yes, you certainly can. I have many international clients to who I speak via Skype. All you need to do is to arrange a mutually convenient time. | |

